She started reading me some notes and I stopped her. "I've never had a cervical vertebral CT and I have no cervical vertebral problems. My problems are all lumbar - L4 and L5." From that moment came the realization that they had been given someone else's chart. A Brook A. Smith with an October 1979 date of birth. My nurse here at my primary care physician is going to get in touch with the doc's office who sent the wrong records and then hopefully we can get on the right track. I'm glad it's something so simple but I can't help but ask:
Really ?!?!
I mean, really ?!?!
But here's the take away message for everyone. Medical mistakes happen. This is why we double-check prescriptions (my brother seems to routinely get the wrong pills or wrong number of pills), are never left alone in a hospital, and always have someone act as your advocate if you are incapacitated and unable to do so. No one is perfect. Especially not the medical profession.
I'm happy this is taken care of... but how much longer before I get some care? Sigh.
That's funny that you posted this because we've been dealing with an extra $300 charged to David the day before he broke his foot for stitches and a minor surgery! I mean what the heck? How do you goof something like that up? And then they had no record of my co-payment, but it had come through on my bank statement....
ReplyDeleteMedical mistakes do happen. I'm just glad we're on top of things enough that we notice them and get them figured out, right? :)
Good luck on your stuff getting where it needs to be soon!
That is just crazy! And for you guys, that was an expensive mistake for them to be making! I hope they get it figured out before his foot heals!
ReplyDeleteOne time I had three insurance companies (not all great, but three nonetheless) and they didn't finish the billing process until over a year to the date I had been in the ER. Nuts.